Unboxing Tailored Happiness: A Deep Dive into PupJoy's Dog Subscription Boxes
At ThePetPicks.com, we understand that your dog is more than just a pet—they're family. That's why we're excited to share our comprehensive review of PupJoy, a company dedicated to delivering joy directly to your doorstep with their customizable dog subscription boxes.
Brand Reputation and Trustworthiness: Is PupJoy a Name You Can Trust?
PupJoy has garnered positive attention in the pet community for its commitment to quality and customization. They've been recognized by reputable sources, including being named a top pick by The New York Times Wirecutter. Their social media presence is active and engaging, fostering a community of satisfied customers who frequently share their positive experiences. Additionally, PupJoy's dedication to responsible sourcing and charitable initiatives, such as their support for rescue dogs, further enhances their reputation.
Exploring PupJoy's Offerings: What Does PupJoy Bring to the Table?
PupJoy offers a variety of subscription boxes designed to cater to the unique needs and preferences of your dog. Their main offerings include:
Pre-Built Boxes
Variety Box
Includes 1 fun unique toy, 2 premium treats, and 2 grass-fed bully sticks.

Power Chewers Box
Contains 1 power-chewer toy, 2 premium treats, and 2 grass-fed bully sticks, designed for dogs who are tough on toys.

Bully Sticks & Treats Box
Features 10 all-natural grass-fed bully sticks and 2 bags of premium treats, perfect for dogs who love bullies.

XL Bully Stick Box
Includes 10 all-natural grass-fed bully sticks, each 12 inches long and a minimum of 5/8″ thick, ideal for dogs who enjoy longer-lasting chews.

Build Your Own Box
Build Your Own Box: This option allows you to customize the contents of the box, selecting specific toys, treats, and accessories that suit your dog's preferences and needs. You can also set your delivery schedule, choosing from bi-weekly, monthly, bi-monthly, quarterly, or semi-annual options.
PupJoy's products are aimed at dog owners who value high-quality, responsibly sourced items and appreciate the convenience of home delivery. Their customization options make them suitable for dogs of all sizes, ages, and dietary needs.
Quality of Products: Does PupJoy Deliver on Quality?
PupJoy prides itself on offering premium products that meet high standards of safety and sustainability. They partner with top independent brands to provide healthy, honest dog goods. Notably, they have a strict policy against artificial preservatives, flavors, and other harmful ingredients in their treats, ensuring your dog receives only the best. Their toys are designed to be durable and engaging, catering to various play styles and preferences. Whether your dog is a gentle nibbler or an aggressive chewer, PupJoy offers products that can withstand their play habits.
Pricing: How Does PupJoy Stack Up?
PupJoy's pricing is competitive, especially considering the quality and customization they offer. Here's a breakdown:
- Pre-Built Boxes:
- Variety Box: Starting at $39 per box
- Power Chewers Box: Starting at $40 per box
- Bully Sticks & Treats Box: Starting at $58 per box
- XL Bully Stick Box: Starting at $66 per box
- Build Your Own Box:
- Pricing varies based on selected items and box size, ranging from $24 to $37 per box.
Shipping is free within the continental U.S., adding to the overall value. When compared to competitors like BarkBox and Bullymake, PupJoy's prices are on par, with the added advantage of extensive customization options.
Customer Service: Is PupJoy There When You Need Them?
PupJoy is known for its responsive and customer-centric service. They offer a 100% satisfaction guarantee, reflecting their confidence in their products and commitment to customer happiness. If you're not satisfied with a box, they work diligently to make it right.
Contact Information:
- Phone: (312) 312-7325
- Email: support@pupjoy.com
- Contact Form: Available on their website for easy inquiries
Their return policy is straightforward, allowing returns for defective or damaged items. For subscription cancellations, you can manage your preferences through your online account, providing flexibility and control over your orders.
User Reviews and Ratings: What Are Customers Saying About PupJoy?
PupJoy has received favorable reviews from both customers and industry experts. For instance, Dogster rated PupJoy highly across various categories, including quality, variety, ingredients, and value.
“Great subscription box plans for all dogs! My Duke loves his box. I don't do it monthly, but when I have ordered, it has been such a joy to receive for both Duke and I. I recommend it. Products are adequate, treats are tasty (or at least Duke seems to love them), and it's conveniently sent to your doorstep.” – Rachael Martinsen, Trustpilot
My pup & I LOVED the PupJoy box! We got the power chewers box with toys & treats & it did not disappoint! It had the cutest little toys, along with 2 full-sized bags of treats & 2 different chews. I would definitely order from this company again, as it’s the perfect option for busy pet parents whose pups need new toys often! Thank you, PupJoy!” – Britt, Trustpilot
Overall, the public opinion leans positively, with many appreciating the quality, customization, and customer service that PupJoy provides.
The Pros and Cons: Weighing PupJoy's Strengths and Weaknesses
Pros:
- Customization: Tailor boxes to your dog's specific needs and preferences
- Quality Products: High standards for treats and toys, free from harmful ingredients
- Flexible Subscription Plans: Various delivery schedules to suit your convenience
- Free Shipping: Within the continental U.S.
Cons:
- Price: Slightly higher than non-customizable competitors
- Shipping Delays: Some customers have reported occasional delays
- Limited International Availability: Currently, PupJoy ships only within the U.S.
Comparison with Other Brands: How Does PupJoy Stack Up?
PupJoy vs. BarkBox
- Customization: PupJoy stands out with its build-your-own box feature, allowing full control over what goes inside. BarkBox offers themed boxes but lacks this level of personalization.
- Focus on Small Businesses: PupJoy collaborates with independent brands, while BarkBox uses its own branded items.
- Price: Both brands are similarly priced, though PupJoy provides more value for those seeking customization.
PupJoy vs. Bullymake
- Target Audience: Bullymake focuses specifically on power chewers, while PupJoy caters to all types of dogs with varied needs.
- Product Variety: PupJoy offers a broader selection of treats and toys compared to Bullymake’s chew-centric focus.
- Customization: PupJoy’s options for tailoring boxes outshine Bullymake’s limited offerings.
Final Verdict: Is PupJoy the Right Choice for You?
PupJoy is an excellent choice for dog owners who value high-quality, tailored products for their pets. With its strong emphasis on customization, premium ingredients, and customer satisfaction, PupJoy caters to a wide range of needs and preferences. While the pricing might be slightly higher than some competitors, the value of personalized service and quality makes it worth considering.
We recommend PupJoy for dog owners who:
- Want a fully customizable subscription box experience
- Appreciate high-quality, sustainably sourced products
- Are looking for a way to support small businesses
If customization isn’t a priority, you may find BarkBox or Bullymake to be suitable alternatives. However, for those who see their pets as family and prioritize quality and tailored care, PupJoy is a fantastic option.
FAQs
What makes PupJoy unique compared to other dog subscription boxes?
PupJoy stands out with its build-your-own box option, allowing full customization to suit your dog’s specific needs and preferences.
Are PupJoy’s products safe and of high quality?
Yes, PupJoy partners with trusted independent brands to ensure their products meet high standards of safety, quality, and sustainability.
Can I cancel my PupJoy subscription anytime?
Yes, PupJoy allows you to manage and cancel your subscription easily through your online account.
Does PupJoy ship internationally?
Currently, PupJoy ships only within the United States.
What kind of items can I expect in a PupJoy box?
Depending on your selection, you can receive toys, treats, chews, and accessories tailored to your dog’s size, age, and preferences.